How to Change Your Username Through the PEX Web App
1
Log in to dashboard.pexcard.com/
- If you cannot log in, please see Troubleshooting Cardholder Login
2
Click on the My Profile icon on the upper right corner of the screen (icon of a person)
3
Under “Account Details”, click “Edit” next to username
4
Enter your current password
5
Enter your new username
6
Re-enter to confirm the new username
7
Click “Update” to Save changes
How to Change Your Username Using the Mobile App
Download the Mobile App:- Download the iOS App from the App Store
- Download the Android App from the Google Play Store
- The download is free but carrier data rates may apply
1
Log in to the Mobile App
2
Click the “Settings” icon at the bottom of the screen
3
Click “Account Settings”
4
Click “Edit” after Username
5
Enter your current password
6
Enter and re-enter the new Username
7
Click “Save” to confirm the changes